Privacy Policy

We gather information from our audiences and visitors to our website for various purposes and this policy sets out what information we hold, how we keep it safe and how we use it. We appreciate the trust you place in us when sharing your personal information. We will treat it with respect and store it securely.

We will use the personal information you provide for the purposes of providing our services, such as: providing access to the  members’ portal, administering event participation, donations; communicating news and opportunities; and for the continued improvement and development of our work.

We will never sell your personal information, and will only ever share it with organisations we work with where necessary to deliver our services. We will ensure the information is stored securely and that it is not stored for longer than necessary.

This privacy notice explains what information we collect, how we use it and how we keep it safe. It also explains what rights you have with regard to your personal information and how you can exercise those rights.

Who we are

The Well: Global Vocal Improvisation Network is currently a group of founding members with an emerging website management team. You can find out more about us on the meet us page.

If you have questions about how we process personal data, or would like to exercise your data subject rights, please contact us by email at info@thewellvocal.com.

The type of personal data we process

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

The personal information we collect may include personal details such as your full name, postal address, email address, interests and preferences.

We collect the personal information that you may volunteer via; surveys, sign-up and information submission forms, and when making donations.

Why we process this information

We will use the personal information you have consented to give us to:

• provide you with information and/or a service that you have requested, such as accessing the members’ portal;
• help us meet your needs at our events;
• help us respect your choices and preferences;
• promote our activities, events and opportunities;
• share news and upcoming vocal improvisation events via newsletters you have opted in to receive;
• improve and develop services that the global vocal improvisation community will benefit from.

Who we share your information with

We will only share personal information:

• with subcontractors or suppliers as is necessary to provide our services (examples include our website developers Out of Place Studio, MailerLite for CRM and e-newsletter management and SurveyMonkey for evaluation and feedback);

• where disclosure is required or permitted by law (examples include government bodies or law enforcement agencies).

We will never sell your personal information.

Once you join The Well by creating a profile through a sign-up form, all other members will have access to your full name, as well as any other personal contact information you decide to include.

How we protect and store your information

We use a variety of physical and technical measures to keep your data safe and to prevent unauthorised access to, use of, or disclosure of, your personal information.

Electronic data and databases are stored on secure computer systems and we control who has access to information (using both physical and electronic means).

How long we keep your information

We will only use and store your personal information for as long as it is needed for the purposes it was collected for. We continually review what information we hold and delete what is no longer required.

If you choose to subscribe to our e-newsletter, we will keep your information until you opt out. Every newsletter will have an unsubscribe link in its footer and you are welcome to unsubscribe whenever you want.

If you decide to make a donation to The Well then we will keep records of when and how much you donate and if it relates to a specific cause or campaign. No payment details are shared with us.

Cookies

The information below explains which cookies are being used and why on our website.

Google Analytics cookies	We use Google Analytics on the website to anonymously provide information on browsing habits. This helps us to see the most popular content, and whether visitors are having regular difficulty finding particular content. Information on how Google Analytics cookies are used can be found here.
Google Maps cookies	Our interactive maps use the Google Maps service. Google may set cookies to store preferences. Google’s privacy policy can provide more information on how Google uses cookies.
Google Translate	Google may place cookies to store your translation options if selected. Google’s privacy policy can provide more information on how Google uses cookies.
Google reCAPTCHA	Google may place cookies to protect our website from spam and abuse when you use any of our web forms. Google’s privacy policy can provide more information on how Google uses cookies.
YouTube	Videos on our website are stored on YouTube using the privacy-enhanced mode. YouTube may save cookies to your computer, however they will not store personally-identifiable information. To find out more please visit YouTube’s embedding videos information page.

Your rights

We want to ensure you remain in control of your personal data and so we want to make sure you understand your legal rights under data protection law.

These are:

• the right to confirmation as to whether we have your personal data and, if we do, to ask for copies of the personal information we hold (this is known as a subject access request);
• the right to ask us to erase your personal data (though this will not apply where it is necessary for us to continue to use the data for a lawful reason);
• the right to ask us to correct personal data you think is inaccurate;
• the right to object to your personal data being used for direct marketing purposes.

If you would like to exercise any of your rights please email info@thewellvocal.com and we will respond within one month.

Making a complaint

You can make a complaint to The Well about an issue concerning your data protection and privacy rights by emailing us at info@thewellvocal.com

Copyright

Artists’ copyright lasts throughout their lifetimes and for 70 years from the date of death. When displaying artwork images or videos, we have made every effort not to infringe copyright, and only to display works in copyright if we have permission from artists or their estates. If we have made a mistake, please tell us and we will remove the image(s) or video(s) from the site.

Changes to our Privacy Notice

We will update this Privacy Notice from time to time to ensure that it accurately reflects how and why we process your personal information. The current version of our Privacy Notice will always be posted on our website.

Last updated July 2023